Discover the SIEDESK features
Knowledges base software for express customer support and easy self-service.
Artificial Intelligence
Benefit from a writing assisted by GPT-4 with pre-written or personalized prompts integrated inside SIEDESK.
Customer knowledge base
Make available to your customers all the information necessary for the understanding of your product or service
Internal Knowledge Base
Write guides and documentation internally for your employees or work colleagues
F.A.Q Pages
Create FAQ pages that answer all questions that arise for your customers
Customized domain name
Add a customized domain name of your choice or use a free full sub-domain
SEO-Friendly
All knowledge bases could be optimized for natural referencing.
Free SSL
Benefit free SSL certificate in all domains and sub-domains that you will use
Google Analytics
Integration of google analytics to measure the performance of your articles
AI Live Chat
Coming soon!
Offer an exceptional client experience thanks to our knowledge base tool
Answer your clients' questions quickly and efficiently using our client knowledge base tool. Simplify their experience by providing them with easy access to the information they need.
Evaluate the performance of your knowledge base
Centralize your internal and client knowledge base. Provide your team with easy and quick access to all the information they need.
Simplify the management of your documentation articles and your FAQ pages
Easily create efficient and precise FAQ pages using our IA-assisted tool. Simplify the management of your help center by offering your customers clear and precise answers to their questions.
Collaborate effectively with your team
Siedesk is also designed to facilitate collaboration among your team members. Thanks to our solution, easily share your knowledge and work together to create effective content. Offer your customers optimal user experience through efficient and unified help center management !
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